Cage struggles

[gizmopiper]

Hi guys i recently got two cute new gerbils and i got them a onlet qute cage and they dont seem to be going up stairs where the wheel is and food and water but i feel mean taking thwm up there any recimendations on how to persuard thwm to go up there by the way to et up its a vertical tube

[chelseam]

I would remove the tube and pick something else to help them get up to the second level. Gerbils don't do the best with tubes. Maybe replace the tube with a ladder that is set on an angle, so that they can easily climb it.